StrainregenSleep-Friendly Living
Start a conversation
Legal · Data protection

Privacy Policy

This policy describes how Strainregen collects, uses, and protects personal data when you visit our website or contact our studio. We have written it in plain language so your rights are easy to understand.

Last reviewed on today.

Strainregen provides general informational and educational content about sleep-friendly lifestyles. We do not provide medical advice, and this policy does not collect or process health data.

1. Who we are

Strainregen (“we”, “us”, “our”) is an independent education studio that publishes general guidance and lifestyle programs on the subject of sleep-friendly living. For the purposes of data protection law, we are the data controller responsible for the personal data described in this policy.

Our registered studio address is 70 S John St, Liverpool L1 8BJ, United Kingdom. You can reach us by telephone on +44 151 709 7070 or through the contact form on our website. The full set of contact details is repeated in section 13.

2. Scope of this policy

This policy applies to personal data we handle through our website at strainregen.world, including data submitted through the contact form, information stored locally in your browser for cookie preferences, and any correspondence you send to us directly. It does not apply to third-party websites that we may link to, each of which operates its own privacy practices.

By using our website, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please discontinue use of the website and refrain from submitting personal data to us.

3. Data we collect

We aim to collect as little personal data as possible. Depending on how you interact with us, this may include:

  • Contact details you provide. When you complete the contact form, we receive your name, email address, and the content of your message.
  • Correspondence. If you call or write to us, we keep a record of that correspondence so we can respond and maintain continuity.
  • Consent preferences. Your cookie choices are stored in your browser's local storage so the website can respect them on future visits.
  • Technical and usage data. With your consent, analytics tools may collect anonymised information such as pages viewed, approximate region, browser type, and time on page.

We do not knowingly collect special category data, such as information about health, beliefs, or background, and we ask that you do not send such information through the contact form.

4. Why we use your data

We use personal data only for clearly defined purposes, namely to:

  • respond to enquiries and provide the information you have requested;
  • maintain a record of communications for quality and reference;
  • operate, maintain, and improve the content and structure of our website;
  • understand, in aggregate and anonymised form, which content is most useful to readers;
  • comply with legal and regulatory obligations that apply to us.

We do not use your personal data to make automated decisions that produce legal or similarly significant effects, and we do not sell your personal data to any third party.

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:

  • Consent. For analytics and marketing cookies, and for any optional communications, we rely on your freely given consent, which you may withdraw at any time.
  • Legitimate interests. For responding to enquiries and keeping our website secure and functional, we rely on our legitimate interest in operating a reliable studio, balanced against your rights.
  • Legal obligation. Where we must retain certain records to meet accounting or legal requirements, we rely on compliance with a legal obligation.

6. Sharing and service providers

We treat your data as confidential and share it only where necessary. This may include trusted service providers who help us operate the website, such as hosting and analytics providers, all of whom act on our instructions under appropriate agreements. We may also disclose data where required by law or to protect our legal rights.

We never publish your contact details, and we do not exchange, rent, or sell personal data for commercial gain.

7. How long we keep data

We keep personal data only for as long as it is needed for the purpose it was collected, after which it is deleted or anonymised. As a general guide:

  • Enquiry messages are retained for up to 24 months from your last contact, unless an ongoing relationship requires longer.
  • Cookie consent records remain in your browser until you clear them or update your preferences, and are refreshed periodically.
  • Records required by law are kept for the period required by the relevant legislation.

8. Security measures

We take reasonable and appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. These include encrypted connections (HTTPS) across the website, restricted access to enquiry records, regular review of our service providers, and the principle of collecting only what we need.

No method of transmission over the internet is completely secure, so while we work to protect your data, we cannot guarantee absolute security and you share information with us at your own discretion.

9. International transfers

Where a service provider processes data outside the United Kingdom, we take steps to ensure an equivalent level of protection, for example through adequacy decisions or standard contractual clauses. Where such safeguards cannot be assured, we will not transfer your data.

10. Your rights

Subject to the conditions in data protection law, you have the right to:

  • be informed about how your data is used;
  • access a copy of the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request erasure of your data in certain circumstances;
  • restrict or object to certain processing;
  • request portability of data you have provided;
  • withdraw consent at any time, without affecting earlier processing.

To exercise any of these rights, contact us using the details in section 13. We will respond within the timeframe required by law, normally within one calendar month.

11. Children's privacy

Our website and content are intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

12. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last reviewed. We encourage you to revisit it periodically.

13. Contact and complaints

If you have any questions about this policy or wish to exercise your rights, please contact us:

If you are not satisfied with how we have handled your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). We would, however, appreciate the opportunity to address your concerns directly first.